Returns & Refunds policy

You are entitled to cancel your order within 60 days without giving any reason for doing so.

In order for us to provide a refund please email us the following within 60 days of purchase: “I agree to remove All digital copies of Turnaround and it’s related products from any and all electronic devices. I will not store or retain any content in any format. All downloaded content will be purged and eliminated for eternity and can never be viewed again.” Return printed journals within 60 days as well as email us the above confirmation that you have deleted any copies of the files. Please include your name, address, email and order number (if you have it) so we can correctly process the refund. Pre-authorization is not required. Feel free to remove and destroy any used pages in the journal. We will destroy it anyway. A mangled journal won’t impact the refund. Please note that we don’t refund postage.

You can inform us of your decision by e-mail david.russ.phd@gmail.com

We will reimburse you no later than 30 days from the day on which we receive the returned goods. We will use the same means of payment as you used for the order, and you will not incur any fees for such reimbursement.

Returning Goods

You are responsible for the cost and risk of returning the goods to us. You should send the goods to the following address:

Informed Therapy Resources c/o Dr. David Russ

7401 Carmel Executive Park Dr, Ste 210

Charlotte, NC 28209

We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us by e-mail david.russ.phd@gmail.com